Terms of Service
Welcome to Pepperwood! By visiting or shopping on our site, you’re choosing to do business with a team dedicated to bringing you top-notch women’s clothing and jewelry – because we know you deserve the best. But just to keep things crystal clear, here’s the lowdown on how everything works around here.
1. Agreement to Terms
When you visit our website or purchase from Pepperwood, you’re agreeing to these Terms of Service. Make sure to review them carefully before buying – by continuing to use the site, you’re confirming that you’re on board with these terms.
2. Products & Pricing
Our mission? Providing you with unique, high-quality pieces you’ll love. However, availability can change fast, and items may sell out before updates hit the site. We reserve the right to adjust prices or discontinue products without notice. But don’t worry, you’ll always see the most current info on our site.
3. Payment & Billing
We accept all major payment methods, making it as convenient as possible for you. By providing payment details, you confirm that you’re authorized to use that payment method. If any issues pop up, like declined payments or account suspensions, we’ll reach out to sort things out as quickly as possible.
4. Order Process
Once you place an order, you’ll receive an email confirmation. Processing times and shipping estimates are provided at checkout. If an item’s availability changes after you order, we’ll notify you immediately. We want you to be excited when you shop with us, so we work hard to keep you informed along the way.
5. Shipping & Delivery
Our goal is simple: get your Pepperwood favorites to your doorstep as quickly as possible. We offer multiple shipping options for your convenience, and estimated times are shown at checkout. Note that shipping timelines may vary by location, and any customs fees are the customer’s responsibility.
6. Returns & Refunds
Not 100% in love with your purchase? We’ve got your back. Our return policy allows you to return eligible items within 30 days of receipt. Items must be unworn, with tags still attached. Refunds will be processed back to your original payment method, minus any shipping fees. Detailed instructions can be found on our Returns page.